Support & Onboarding
Someone configures your first routes and pricing with you — not a help-center article you read alone at midnight before launch.
Getting Started
Guided Setup
A dedicated onboarding specialist configures your platform — branding, routes, pricing, and vehicles.
Data Import
Bulk import of existing routes, vehicles, drivers, and customer lists from CSV or Excel.
Training
Role-based training sessions for dispatchers, drivers, and administrators.
Ongoing Support
Email and chat support during business hours with priority SLA for enterprise plans. Knowledge base with video tutorials, configuration guides, and FAQ. Regular product updates with advance notification.
Customization
Custom branding, custom booking flows, segment-specific configurations, and API integrations. The 8Move team handles complex customizations — from white-label mobile apps to enterprise SSO integration.
Explore the 8Move Platform