8Move
8Move
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Transfer BookingTransfer Booking
Platform

Support & Onboarding

From initial setup to ongoing operations, the 8Move team is with you at every step.

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Getting Started

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Guided Setup

A dedicated onboarding specialist configures your platform — branding, routes, pricing, and vehicles.

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Data Import

Bulk import of existing routes, vehicles, drivers, and customer lists from CSV or Excel.

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Training

Role-based training sessions for dispatchers, drivers, and administrators.

Ongoing Support

Email and chat support during business hours with priority SLA for enterprise plans. Knowledge base with video tutorials, configuration guides, and FAQ. Regular product updates with advance notification.

Customization

Custom branding, custom booking flows, segment-specific configurations, and API integrations. The 8Move team handles complex customizations — from white-label mobile apps to enterprise SSO integration.