BackOfficeOverview
The B2B operations hub that replaces spreadsheets and phone orders. Manage clients, products, pricing, and Swiss QR-Bill invoicing — all in one platform.
What is BackOffice?
BackOffice is the central operations platform that gives wholesale suppliers and distributors complete control over their day-to-day business. It replaces scattered spreadsheets, phone-based order taking, and disconnected tools with a single, real-time dashboard designed for the way distribution companies actually work.
From the moment a customer places an order in Supply Now to the second a driver confirms delivery in Driver Pro, BackOffice is the command center that orchestrates every step in between: order processing, catalog management, client relationships, invoicing, and delivery zone planning.
Key value proposition: Reduce order processing time by up to 80% and eliminate manual data entry errors by centralizing all supplier operations into one intelligent platform.
Who is it for?
Primary users
Operations Managers
Monitor order flow, manage delivery zones, oversee daily logistics, and ensure every order is fulfilled on time.
Sales Representatives
Manage client accounts, set client-specific pricing, view order history, and handle customer requests directly.
Catalog Managers
Maintain product listings, update pricing and discounts, manage categories, and handle bulk imports/exports.
Finance & Billing
Generate invoices, manage billing schemes, produce Swiss QR-Bills, and export data for accounting systems.
Industries served
How it works
BackOffice turns a complex supply chain into three straightforward steps. Each step flows naturally into the next, keeping your team focused and your customers informed.
Step 1: Set up your catalog
Import your product catalog with categories, variants, pricing tiers, and units of measure. Configure client-specific pricing rules so each customer sees their negotiated rates when ordering through Supply Now.
Step 2: Manage incoming orders
Orders from Supply Now arrive instantly. Sales managers work in list view — filtering by status, client, zone, searching by order number, and bulk-updating statuses. The Kanban board gives a visual overview of the entire pipeline with drag-and-drop workflow.
List view — the daily workhorse for sales managers. Filter, search, sort, group, and bulk-edit orders.
Kanban board — visual pipeline. Drag cards between columns to advance the workflow.
Step 3: Invoice automatically
When an order is delivered, BackOffice generates a compliant invoice with Swiss QR-Bill support. Configure automatic billing schemes per client, consolidate multiple deliveries into a single invoice, or generate credit notes — all from the invoice detail screen.
Dashboard
The dashboard provides a real-time snapshot of your entire operation. Key metrics, pending orders, delivery status, and revenue trends are visible at a glance — so you can spot bottlenecks before they become problems.
What you see on the dashboard
- trending_upRevenue and order volume trends (daily, weekly, monthly)
- pending_actionsPending orders requiring attention, grouped by urgency
- local_shippingActive deliveries and driver status in real time
- groupNew client registrations and top accounts by volume
- warningAlerts for overdue invoices, stock issues, and failed deliveries
Part of 8Move
BackOffice is not a standalone tool — it is the operational core of the 8Move ecosystem. Each application in the suite handles a different stage of the supply chain, and BackOffice ties them all together.
Supply Now
Customers browse the catalog and place orders. Orders flow directly into BackOffice for processing.
BackOffice
Operations team processes orders, manages clients, generates invoices, and plans delivery zones.
Fleet Planner
Confirmed orders are optimized into delivery routes and assigned to drivers with time-window constraints.
Driver Pro
Drivers follow optimized routes, confirm deliveries, and collect signatures — all synced back to BackOffice.
Key capabilities
BackOffice covers every aspect of wholesale distribution operations. Explore the feature pages for full details on each capability.
| Capability | Description | |
|---|---|---|
| shopping_cart | Order Management | Kanban board, list view, status workflows, driver assignment, and real-time order tracking. |
| inventory_2 | Product Catalog | Products, variants, categories, pricing tiers, units of measure, and bulk import/export. |
| people | Client Management | Companies, contacts, delivery addresses, client-specific pricing, and full order history. |
| receipt_long | Invoicing & Billing | Invoice generation, billing schemes, Swiss QR-Bill, auto billing, credit notes, and accounting export. |
| manage_accounts | User & Role Management | User directory, roles and permissions, invitations, and activity logging. |
| map | Delivery Zones | Zone map editor, polygon drawing, time window scheduling, and driver zone assignment. |
| notifications | Notifications | Push, email, and SMS channels with customizable templates, triggers, and preference management. |
| hub | Integrations | ERP and accounting connectors (Bexio, SAP, Dynamics), REST API, webhooks, and 8Move ecosystem sync. |
| shield | Security & Compliance | Data protection, authentication, audit trail, and Swiss-hosted infrastructure. |
Explore features
Order Managementarrow_forward
Kanban board, status workflows, driver assignment, and real-time order processing.
Product Catalogarrow_forward
Products, variants, pricing tiers, categories, and bulk import/export tools.
Client Managementarrow_forward
Companies, contacts, delivery addresses, and client-specific pricing rules.
Invoicing & Billingarrow_forward
Swiss QR-Bill, auto billing, credit notes, and accounting system export.
User & Role Managementarrow_forward
User directory, roles and permissions, invitations, and activity logging.
Delivery Zonesarrow_forward
Zone map editor, polygon drawing, time windows, and driver assignment.
Notificationsarrow_forward
Push, email, and SMS with customizable templates and trigger events.
Integrationsarrow_forward
Bexio, SAP, Dynamics, REST API, webhooks, and full 8Move ecosystem.
Explore the 8Move Platform