Can a dispatcher pick the chauffeur instead of letting the system assign one?

Yes. Assignment runs in manual or automatic mode. In manual mode the system ranks available drivers by proximity, rating, and schedule fit, and the dispatcher confirms the one they want.

Are meet-and-greet and other premium options part of the booking?

Yes. Meet-and-greet, child seats, and extra or oversized luggage are selectable options in the booking wizard, and they reach the assigned driver with the job.

How do corporate accounts get billed?

Corporate clients book at their negotiated rates and receive one consolidated invoice per billing period, with cost-centre allocation and approval workflows on their side.

Do drivers see the passenger's phone number?

Calls between driver and passenger run through number masking, so neither party gets the other's real number.

How is this different from a ride-hailing app?

The work is pre-booked and contracted, priced by your own rate card, and booked under your own brand with no commission taken on the ride.

Limousine and Chauffeur Software

Wie wir helfen

Transfer Booking keeps the parts of a chauffeur job that usually live in someone's head inside the booking record. Meet-and-greet, child seats, and oversized luggage are booking options rather than notes in a comment field, and every vehicle class carries its own capacity and luggage limit, so the portal never offers a car that cannot take the party. Driver Management holds shifts, documents, and vehicle assignments, and driver-to-passenger calls run through number masking so client contacts stay with the business. Corporate accounts book at negotiated rates in their own portal, with approval workflows, cost-centre allocation, and one consolidated invoice per month.

Überblick

Chauffeur work is judged on things that never show up on a dispatch board. The car is clean, the driver is at arrivals holding the right name, and the passenger is not asked to repeat a preference they gave three months ago. One slow reply to a corporate travel manager can cost an account that took a year to win.

Most chauffeur companies run this on a phone, a shared inbox, and a spreadsheet only the owner fully understands. It holds up until two dispatchers work the same shift, or until a corporate client asks for one monthly invoice split by cost centre and someone has to rebuild three weeks of rides from receipts.

Branchenherausforderungen

Common obstacles and pain points that organizations in this industry encounter in their daily operations and growth.

Repeat clients expect their vehicle class, pickup point, and greeting details to carry over from the last ride, which a shared inbox cannot do.

Corporate travel managers want one monthly invoice split by cost centre, not a payment receipt for every journey.

Premium bookings are placed weeks ahead and moved at short notice when a meeting overruns, so the schedule has to be rearranged without phoning every driver.

Drivers and passengers swap personal numbers to coordinate pickups, which puts client contact data outside the company and takes it along when a driver leaves.

Häufig gestellte Fragen

Answers to the most common questions about how 8Move serves the limousine and chauffeur software industry.