BackOfficeNotifications
Keep everyone in the loop — customers, operators, and drivers — with push, email, and SMS notifications tied to the events that matter.
Channels
Push
Instant mobile push notifications through Supply Now and Driver Pro.
Transactional emails with branding and embedded order details.
SMS
Critical updates via SMS — order confirmed, out for delivery, delivered.
Templates
Each notification type has a customizable template with variables for order number, client name, delivery time, and any product field. Templates are fully multilingual — one template per language per event.
Triggers & Events
Attach notifications to any event in the order lifecycle — order placed, confirmed, dispatched, driver approaching, delivered, invoiced. Toggle each trigger on or off per client group.
Preferences
Customers control their own preferences in Supply Now: which events they want to receive, on which channels, in which language. Respectful by default — no notification spam.