BackOfficeClient Management
Organise your entire client base — companies, contacts, delivery addresses, billing preferences, and delivery zones. Every detail is one click away when processing an order.
Companies
Each company record holds the core business details: legal name, VAT number, billing address, credit terms, payment conditions, and assigned sales representative. Companies can be grouped for shared pricing agreements or marketing segments.
Contacts
Multiple contacts per company — each with their own role (buyer, accountant, warehouse), phone, email, and Supply Now login. Permissions can be scoped so a warehouse contact only sees deliveries while an accountant only sees invoices.
Delivery Addresses
Companies with multiple locations (restaurant groups, hotel chains, retail networks) can have unlimited delivery addresses. Each address has its own contact, delivery instructions, and default delivery window.
Client-Specific Pricing
Override any product price for a specific company. Prices are inherited from client-group and base price if no override exists, so you only define exceptions.
Pricing changes take effect immediately in Supply Now — no re-publishing required.
Order History
Every company profile has a complete order history: dates, totals, products ordered, delivery status, and paid/unpaid balance. Filter by date range, export to Excel, or drill into any past order.