Support & Onboarding
Get started quickly with self-service setup or assisted onboarding. Customize every aspect of Supply Now for your business.
Getting Started
Self-Service Setup
Create account, upload catalog (CSV), configure pricing & zones, invite customers, start receiving orders.
Assisted Onboarding
Dedicated account manager, data migration, custom workflow design, staff training, go-live support.
How it works
Step 1 — Set up your catalog. Upload products, configure pricing tiers, and define delivery zones in BackOffice.
Step 2 — Invite your customers. Share a QR code or send email invitations. Customers sign up and start ordering immediately.
Step 3 — Track deliveries. Orders flow into Fleet Planner, routes are optimized, and customers track deliveries in real time.
Ongoing Support
- Email and chat support during business hours
- Knowledge base with guides and tutorials
- Regular platform updates with new features
- Custom development available for specific business requirements
Customization
Supply Now is fully customizable to match your brand and business rules:
- paletteBranding — logo, colors, app appearance
- routeWorkflow — custom order fulfillment stages
- inventory_2Catalog — product categories, units, and attributes
- text_fieldsCustom fields — additional data fields for orders or products
- codeCustom logic — validation rules, approval chains, automation