Can agencies book directly at their own rates?

Yes, through a partner portal or the API. The contract rates agreed with that partner apply automatically.

Can the booker, passenger, and payer be three different parties?

Yes. The booking record keeps them apart, so an agency can book for a traveller while a third party settles the invoice.

How are group arrivals handled?

Group size, luggage, and equipment are captured at booking and matched to vehicle classes with enough capacity, and the whole wave sits in one dispatcher queue.

How are agencies invoiced?

Completed rides are consolidated into one statement per partner per billing period, with commission tracking and per-channel revenue reporting.

How is this different from the B2B transfer booking portal page?

That page covers the portal itself: partner logins, contract rates, and consolidated billing. This one covers running agency and DMC programme work, where volume arrives in waves and each transfer is one leg of a longer itinerary.

DMC and Travel Agency Transfers

Wie wir helfen

Transfer Booking lets an agency place its own bookings against its own rate card, through a partner portal or the API, so nothing is retyped on your side. The agency stays the booker and the traveller stays the passenger, with a third party as payer where the programme works that way. Multi-leg journeys, group sizes, and equipment needs are captured when the booking is made, and the dispatcher board holds the whole arrival wave in one queue instead of a sheet per agency. Each agency's rides are consolidated into one statement per period, with revenue reporting split by channel so you can see which partners pay their way.

Überblick

A destination management company sells a programme, not a car. The transfer is one line in an itinerary that also holds a hotel, a guide, and a restaurant, and it is the line the client judges first, because it is what happens straight after a flight.

Agencies send volume in waves. Twenty arrivals on one afternoon, nothing for a week, then a group departure needing four vehicles within the same half hour. Handling that over email means someone retypes names, flight numbers, and pickup times into a dispatch sheet, and every retyping is a chance to lose a passenger.

Branchenherausforderungen

Common obstacles and pain points that organizations in this industry encounter in their daily operations and growth.

Programme volume arrives in waves rather than evenly, so a fleet plan built on weekly averages misses both the peak and the idle days.

Passenger names, flight numbers, and pickup points get retyped from an agency email into a dispatch sheet, which is where they get lost.

Every agency has its own rate card and its own idea of what is included, and applying that from memory on the phone leads to disputes at invoice time.

Agencies want one statement covering a whole programme, not an invoice per transfer.

Häufig gestellte Fragen

Answers to the most common questions about how 8Move serves the dmc and travel agency transfers industry.