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Sécurité et conformité

Hébergé en Suisse, conforme RGPD et nLPD, isolation des tenants au niveau des requêtes. Conçu pour les environnements B2B où la sécurité des données est non négociable.

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GDPR & nDSG compliance

Regulatory posture

  • gavelGDPR (EU)Lawful basis for processing, right to erasure, data portability
  • account_balancenDSG (Switzerland)Swiss Federal Act on Data Protection, full compliance
  • delete_foreverRight to erasureAccount self-delete flow (Article 17)
  • privacy_tipData minimisationOnly data required for the service is collected and stored

Swiss hosting

All services run on Infomaniak VPS infrastructure in Switzerland. Media storage uses Infomaniak Object Storage (Swiss S3-compatible). No data leaves Switzerland for storage or processing.

Infrastructure summary

  • dnsVPSInfomaniak, Geneva — application servers and databases
  • cloud_queueObject storageInfomaniak S3-compatible — media files and backups
  • lockEncryption in transitTLS 1.3 for all connections
  • storageEncryption at restAES-256 for all stored data

Authentication & tokens

Authentication layers

  • mark_email_readOTP email loginClient Admin and Operator roles use 6-digit email OTP, valid 10 minutes
  • passwordPassword loginSuper Admin and Partner roles — bcrypt-hashed, min 12 characters
  • tokenJWT tokensShort-lived access tokens (1h) + refresh tokens (7d)
  • vpn_keyInvitation tokens7-day expiry, single-use, hashed in database

Tenant isolation & data integrity

Every database query is scoped to the current tenant via TenantQuerySet. Cross-tenant access is architecturally impossible — not just a permission check, but a structural guarantee at the ORM level.

shield

SHA-256 hashes stored with every media file are verified by the player on each cache load — ensuring content integrity even if the storage layer is compromised.