Invoicing & Billing
Automated invoice generation, Swiss QR-Bill, flexible billing schemes, online payment, and overdue management — configured per customer.
Prepaid Orders
For customers working on a prepayment basis, delivery is only released after payment is confirmed.
Invoice-based payment
Customer places an order → system generates a Swiss QR-Bill invoice → sends it via email → customer pays through their bank → payment is confirmed → order is released to logistics for picking and delivery.
Online payment
Customer places an order → pays directly in the app (card, TWINT) → invoice is generated automatically and sent via email as confirmation → order is immediately released to logistics. No waiting.
Prepaid workflow
- shopping_cartCustomer places order
- receipt_longInvoice generated — Swiss QR-Bill
- paymentCustomer pays — bank transfer or online
- check_circlePayment confirmed
- local_shippingOrder released to logistics
Postpaid Orders
For customers with deferred payment terms, goods are shipped immediately. Invoices are generated according to one of four billing schemes, configured per customer in BackOffice.
Variant A — Invoice per order
Each order = a separate invoice. Generated automatically upon delivery.
Example: Customer with 10-day payment terms. Deliveries on March 2, 6, 9, 12 — four separate invoices. Due dates: March 12, 16, 19, 22 respectively.
Variant B — Weekly invoice
All deliveries for the week are consolidated into one invoice. Generated automatically on the first business day of the following week.
Example: Deliveries March 2 and 6 → invoice generated March 9, due March 19. Deliveries March 9 and 12 → invoice generated March 16, due March 26.
Variant C — Monthly invoice
All deliveries for the month are consolidated into one invoice. Generated automatically on the first day of the following month.
Example: All March deliveries (2nd, 6th, 9th, 12th) → one invoice, generated and sent April 1, due April 11.
Variant D — Manual invoicing
Invoices are not generated automatically. The manager creates and sends invoices manually from BackOffice — at any time, for any amount, with any grouping of orders.
Per Order (A)
One invoice per delivery. Best for small, frequent orders.
Weekly (B)
Consolidated weekly invoice. Reduces paperwork for regular customers.
Monthly (C)
One invoice per month. Simplest for accounting, best for large accounts.
Manual (D)
Full control. Manager decides when and how to invoice.
Reminders & Escalation
- notificationsAutomatic reminders — push, email, SMS when payment due date approaches (configurable)
- priority_highEscalation — 1st reminder → 2nd reminder → new orders may be blocked → manager notified
- credit_card_offCredit limit — maximum outstanding balance per customer; when exceeded, new orders may be blocked (configurable by supplier)
Swiss QR-Bill Format
All invoices are generated in the standard Swiss QR-Bill format:
- PDF with QR code for payment via any banking app
- Available for download in the app and sent automatically via email
- Structured reference numbers for automatic payment matching
- Multi-currency support (CHF, EUR)
BackOffice Management
Suppliers configure billing schemes, monitor payment status, and manage invoices from the BackOffice dashboard.