Supply NowCore Feature
Notifications & Communication
Keep customers informed at every stage through multiple communication channels.
Multi-Channel Notifications
notifications_active
Push Notifications
Instant alerts on mobile devices for order and delivery updates.
email
Detailed notifications with order information and documents.
sms
SMS
Critical updates like delivery approaching or status changes.
tune
Per-Category Control
Customers control preferences per notification type and channel.
Notification Triggers
- check_circleOrder placed successfully
- syncOrder status changed — confirmed by supplier, in fulfillment
- local_shippingDelivery completed
- errorDelivery failed or delayed
- receiptInvoice generated
tracking-status-timeline↗ Open
Customer Preferences
Customers control their notification preferences per category — they can enable push for delivery updates but disable email for order confirmations, for example. Each user manages their own preferences independently.