Delivery Tracking
Comprehensive delivery visibility to eliminate "where is my order?" calls.
Status-Based Tracking
Every order displays its current status with a visual progress bar showing completed and upcoming stages. Customers see exactly where their order is in the fulfillment process.
Status history is preserved, showing timestamps for each transition.
Real-Time Driver Tracking
When enabled by the supplier, customers can see their delivery driver's position on a live map. The map updates in real time as the driver progresses along their route.
- gps_fixedDriver's current position — on Google Maps
- scheduleEstimated arrival time
- pin_dropRemaining stops — before delivery
This feature is managed by the supplier — they choose which customers receive live tracking access.
Delivery Confirmation
Upon delivery, the driver captures:
- Electronic signature from the receiving person
- GPS coordinates of the delivery location
- Delivery timestamp
This information is immediately visible in the customer's order history.
Digital proof of delivery replaces paper signatures — no more lost slips. Every delivery has a verifiable digital record with signature, GPS, and timestamp.