Driver ProSupport & Onboarding
Get your drivers up and running in minutes. Self-service setup for small teams or assisted onboarding for larger fleets.
Getting Started
Self-Service Setup
Create driver accounts, assign to vehicles, configure POD requirements, and start delivering within minutes.
Assisted Onboarding
Dedicated account manager, fleet-wide rollout plan, driver training sessions, and go-live support.
How it works
Step 1 — Set Up Routes
Create routes in Fleet Planner or import them from your existing system. Routes are optimized and pushed to Driver Pro automatically.
Step 2 — Driver Gets the App
Drivers download the app, log in with their credentials, and see their assigned routes immediately. No training manual needed.
Step 3 — Track in Real Time
As drivers deliver, dispatch sees live positions, ETAs, and delivery statuses. Customers get real-time tracking links.
Ongoing Support
- Email and chat support during business hours
- Knowledge base with driver guides and video tutorials
- Regular app updates with new features and improvements
- Dedicated support for fleets with 20+ drivers
Customization
Driver Pro is fully configurable to match your delivery operations:
- verifiedPOD requirements — choose which proof types are required per stop
- report_problemFailure reasons — define your own list of failure codes
- routeNavigation — choose default navigation app (Google, Waze, Apple)
- notificationsNotifications — configure which alerts drivers receive
- paletteBranding — company logo and colors in the app