Does DriverPro work without internet in rural delivery areas?

DriverPro is designed for offline-first operation — all features including navigation, order capture, and POD signature work without connectivity.

How does SupplyNow handle retailers who only communicate by WhatsApp?

The WhatsApp bot receives natural-language orders in the retailer's language, confirms SKUs, checks stock, applies pricing, and creates the order — without any app or registration.

Can 8Move route around poor or unpaved road conditions?

Fleet Planner supports custom waypoints and road exclusions — distributors can flag unpaved tracks, flooded routes, and restricted zones.

How does digital COD capture reduce cash disputes in the field?

DriverPro records the collected amount, customer signature, GPS, and timestamp at handover. This evidence resolves disputes without relying on memory or paper receipts.

Is 8Move available in French and Swahili for African operations?

The platform supports French natively for Francophone Africa. Swahili-language WhatsApp bot configuration is available for East African operations.

FMCG Distribution — Sub-Saharan Africa

Come aiutiamo

DriverPro works fully offline — navigation, order records, and POD capture function without internet and sync when the driver reaches connectivity. SupplyNow's WhatsApp and SMS bots accept orders over channels retailers already use. Fleet Planner builds routes from custom waypoints when map coverage is incomplete. COD is captured digitally at handover, reducing cash disputes.

Sfide del settore

Common obstacles and pain points that organizations in this industry encounter in their daily operations and growth.

Vast geographic spread and inconsistent road infrastructure make route planning and ETA estimation extremely difficult with standard routing tools

Low-digital retailers communicate by WhatsApp, SMS, or phone — they will not adopt new apps or web portals

Power outages and poor connectivity require field apps to work fully offline — syncing when connectivity returns

Cash dominates — COD is the default payment method, and distributors carry significant daily cash float risk across large field teams

Domande frequenti

Answers to the most common questions about how 8Move serves the fmcg distribution — sub-saharan africa industry.