Transfer BookingPortail de réservation
Un portail de réservation en libre-service où les passagers sélectionnent leur route, véhicule et options de service.
Booking Wizard
The booking portal guides passengers through a streamlined 6-step process, ensuring all required information is captured before confirmation. Each step validates input in real time and adapts to the selected transport segment.
6-step booking flow
- pin_dropStep 1 — Route — Enter pickup and drop-off locations or select a predefined route
- calendar_monthStep 2 — Date & time — Choose travel date, pickup time, and optional return trip
- groupStep 3 — Passengers — Specify number of adults, children, and luggage pieces
- directions_carStep 4 — Vehicle — Select vehicle class based on capacity and price
- add_circleStep 5 — Extras — Add child seats, wheelchair access, meet-and-greet, or other options
- check_circleStep 6 — Confirm — Review summary, enter passenger details, and submit booking
Route Selection
Passengers can enter any pickup and drop-off address using the integrated map autocomplete, or choose from a list of predefined routes. Predefined routes display fixed prices upfront, while custom addresses calculate the fare dynamically based on distance or zone rules.
Route options
- mapMap autocomplete — Interactive map with address autocomplete (Google Maps / Mapbox)
- routePredefined routes — Fixed pricing (e.g., Airport to City Center)
- swap_vertRound-trip — Booking with different return times
- flight_landFlight tracking — Auto-adjusts pickup to actual arrival time
- add_locationMulti-stop — Routes for group pickups and drop-offs
Vehicle Selection
After entering route and passenger details, the system displays available vehicle classes sorted by capacity and price. Each class shows a photo, passenger capacity, luggage allowance, and per-trip price.
| Vehicle class | Passengers | Luggage | Use case |
|---|---|---|---|
| Sedan | 1–3 | 2 bags | Business transfers, VIP |
| MPV / Van | 4–7 | 5 bags | Family, small groups |
| Minibus | 8–16 | 10 bags | Corporate, events |
| Coach | 17–50 | 30+ bags | Groups, events, tours |
| Accessible | 1–4 + wheelchair | 3 bags | NEMT, paratransit |
Extras & Options
Passengers can add optional services and equipment to their booking. Each extra has a configurable price (fixed or per-unit) and is shown only when relevant to the selected vehicle class and segment.
Child seats
Infant, toddler, and booster — specify quantity per type
Wheelchair access
Ramp-equipped vehicle with space for folding or electric wheelchair
Extra luggage
Additional bags, ski equipment, or oversized items
Medical equipment
Oxygen tank holder, stretcher, or medical attendant seat
Meet & greet
Driver waits at arrivals with a name board
Onboard amenities
Wi-Fi, water, newspapers, or child entertainment
Booking Confirmation
The final step shows a complete summary: route, date and time, vehicle class, extras, total price, and cancellation policy. After submission, the passenger receives a confirmation via email, SMS, or push notification.
Confirmation includes
- tagBooking reference — Unique code (e.g., TB-2026-04-00142)
- receipt_longTrip summary — Full details with pickup instructions
- personDriver details — Name and vehicle (when confirmed)
- qr_code_2QR code — Fast check-in at pickup point
- edit_calendarModify or cancel — Link with policy details
Guest & Organizational Booking
Not every passenger books for themselves. Transfer Booking supports multiple booking modes to cover real-world scenarios across all 17 segments.
Booking modes
- person_offGuest booking — No account required — enter name, phone, and email at checkout
- corporate_fareCorporate booking — Authorized booker places trips for employees with cost-center allocation
- schoolSchool booking — Administrator books recurring routes for students with parent notification
- local_hospitalHospital booking — Care coordinator books NEMT trips for patients with medical requirements
- hotelHotel booking — Concierge books transfers on behalf of guests with room-charge billing
- apiAPI booking — External systems (OTA, CRM, PMS) create bookings programmatically
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