How does 8Move manage separate catalogs for veterinary vs retail channels?

Customer-specific catalog rules control product visibility by customer type — veterinary SKUs are visible only to licensed veterinary accounts.

Can subscription orders be set up for regular buyers?

SupplyNow's subscription model commits a buyer to a monthly recurring order for 6–12 months in exchange for a negotiated discount. Orders generate automatically.

How are near-expiry returns handled and tracked?

DriverPro captures return reason, lot number, and quantity at pickup. Returns flow to the warehouse as tagged inventory with full audit trail.

Does 8Move support both physical and e-commerce fulfillment?

SupplyNow manages orders from all channels — field rep, web, mobile, and bulk specifications — feeding the same warehouse pick-and-pack workflow.

Can we track field rep visits and order capture rates by pet retail account?

The CEO dashboard shows rep activity, visit frequency, and order capture rate by territory and customer.

Pet Food & Supplies Distribution

Cómo ayudamos

SupplyNow's subscription model auto-generates recurring orders for regular buyers — the repeat customer doesn't re-order manually, and the distributor forecasts demand from committed subscriptions. The customer-specific catalog separates veterinary SKUs from retail. Returns captured via DriverPro feed back with lot numbers and condition notes.

Desafíos del sector

Common obstacles and pain points that organizations in this industry encounter in their daily operations and growth.

Premium pet food growth has outpaced traditional distribution infrastructure — specialists need order management that scales without an ERP overhaul

Veterinary channel requires separate pricing, product authorization, and documentation from retail

Subscription buyers — regular repeat orders — create predictable demand that manual systems fail to forecast or fulfill reliably

Returns for damaged or near-expiry stock are high — without a structured returns flow, distributors absorb cost without data

Preguntas frecuentes

Answers to the most common questions about how 8Move serves the pet food & supplies distribution industry.