Does 8Move replace our ERP?

No. 8Move sits alongside ERP (SAP, Epicor, Dynamics, custom) and handles the operational front: order capture, pricing, dispatch, driver app, and POD. Data syncs bi-directionally via standard APIs.

How quickly can we go live?

Phase 0 pilot — one business unit, one product line, one region — goes live in 4–6 weeks. Each subsequent phase is gated on the previous phase's actual ROI.

What channels does SupplyNow support?

Web app, mobile app, WhatsApp/SMS bot, field-rep tablet, phone operator console, bulk specification upload, and AI chat on site. All seven write into the same order pipeline.

How does 8Move handle cash-on-delivery?

DriverPro captures COD collection at handover — customer signs on screen, amount entered, timestamp and GPS recorded. Finance sees collected COD live as routes close.

Can field reps work without internet connectivity?

DriverPro works fully offline — navigation, order records, and POD capture function without internet and sync automatically when connectivity returns.

FMCG Distribution

Cómo ayudamos

SupplyNow captures orders from seven channels into one pipeline — WhatsApp bot, web app, mobile app, field-rep tablet, phone operator, bulk specs, and AI chat on site. Before any truck moves, the coverage report shows what is stock-covered, what is production-covered, and what remains uncovered. DriverPro collects proof of delivery in three forms: signature, photo, and GPS stamp. The CEO dashboard shows revenue projection, fulfilment status, and pipeline health — live, not a day behind.

Desafíos del sector

Common obstacles and pain points that organizations in this industry encounter in their daily operations and growth.

Orders taken verbally or via WhatsApp threads — not logged, not tracked, impossible to audit

Dispatcher has no visibility of truck contents before departure

CEO cannot confirm whether demand is growing — no unified data across channels and regions

Returns and claims escalate to management because there is no structured claim flow

Pricing errors occur when reps apply promotions from memory rather than a live rules engine

Preguntas frecuentes

Answers to the most common questions about how 8Move serves the fmcg distribution industry.