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Third-Party Logistics Suite

Manage multi-client logistics operations, fleets, deliveries, and customer workflows in one platform.

Overview

A 3PL operator runs several distribution models at once, and each client believes theirs is the only one. Different labels, different delivery rules, different reports, different billing units. The operational work is manageable; the administrative work is where the margin goes, especially when month-end billing is rebuilt by hand from delivery notes.

The Third-Party Logistics Suite keeps client accounts apart on shared infrastructure. Back Office holds each client's pricing, service levels and branded documents separately, and builds charges from what actually moved rather than a flat estimate. Fleet Planner handles fleet dispatch across the whole shared fleet regardless of which account a stop belongs to, and Driver Pro gives each delivery the proof its account requires, in the format that account expects.

A delivery moves through the same sequence end to end: the order arrives tagged to its client account, Fleet Planner slots it into a shared route alongside other clients' stops, Driver Pro captures proof of delivery in that client's required format, and Back Office turns the result into that client's branded invoice without mixing it into anyone else's billing run.

A shared fleet still has to absorb change without one client's problem becoming another's. A vehicle breaks down mid-route, a client adds a last-minute stop, or a delivery fails and needs rescheduling without disturbing the rest of that day's accounts. Fleet Planner can resequence the affected stops while keeping every other client's deliveries and reporting untouched.

Who It's For

Third-party logistics providers, contract logistics companies, fulfillment operators, distribution partners, and other businesses managing logistics operations for multiple customers.

What Problems Does This Suite Solve?

Key challenges that businesses in this sector face, and that this suite is designed to address effectively.

Several customers share the same fleet and operational resources with different delivery requirements
Dispatchers manage customer orders through separate channels and lack one view of the total workload
Customer-specific pricing, service rules and delivery requirements create additional manual administration
A vehicle or driver becomes unavailable and work for multiple customers needs to be reassigned
Customers require accurate delivery status and proof of completion while dispatch manages the underlying operation
Completed deliveries need to flow into customer billing and back-office processes without repeated reconciliation

Key Benefits

Measurable outcomes and advantages that organizations gain by implementing this integrated suite solution.

One operation across multiple customers

Orders, deliveries, vehicles and drivers can be managed within one operational workflow while customer-specific information stays connected to the relevant work.

Better use of shared fleet capacity

Dispatchers can plan vehicles and drivers across the wider workload instead of managing each customer's deliveries as a completely separate operation.

Customer-specific workflows stay connected

Delivery requirements, service rules and other customer information remain attached to the relevant orders throughout planning and execution.

Digital proof of delivery

Drivers can capture delivery status and proof of completion digitally, giving operations and customers a clearer record of completed work.

Connected billing and administration

Operational results remain connected to the back office, reducing the manual work required to reconcile deliveries, customer orders and administrative records.

Frequently Asked Questions

Frequently asked questions about the Third-Party Logistics Suite suite, covering pricing, setup, and supported workflows.

Yes. The operational workflow is designed around shared vehicles and drivers, allowing dispatchers to coordinate work across multiple customers while keeping each order connected to the relevant customer.

Yes. Customer and order-specific information can remain attached to the relevant delivery, allowing operations teams to manage different service requirements within the same overall workflow.

The affected work can be identified in the schedule and reassigned as part of the same dispatch workflow, while the remaining customer deliveries stay visible to the operations team.

The operational workflow keeps delivery status and completion information connected to each customer's work, allowing 3PL providers to provide more accurate delivery information without exposing their entire internal operation.

Yes. Drivers can record delivery completion digitally, including relevant proof, so the information can flow back into the operational and administrative workflow.

Yes. Orders, delivery execution and the resulting operational information can remain connected to the back-office process, reducing the need to reconcile completed deliveries manually before administration or billing.