Privacy Policy
Last updated: 2026-03-06
Introduction
Trident Software Sàrl ("we", "us", "our"), operator of 8move.com, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Swiss Federal Act on Data Protection (nFADP/nDSG) and, where applicable, the EU General Data Protection Regulation (GDPR).
Data Controller
Trident Software Sàrl
Rue de l'Industrie 23
1950 Sion, Valais, Switzerland
Email: support@8Move.com
Data We Collect
Information You Provide
- Demo Request Form: Name, email address, company name, phone number (optional), message content.
- Contact Information: When you contact us via email or other channels.
Information Collected Automatically
- Analytics Data: We use Umami, a privacy-focused, cookieless analytics tool. Umami does not collect personally identifiable information and does not use cookies. Data collected includes: page views, referrer URLs, browser type, operating system, device type, and country (derived from anonymized IP).
- Technical Data: Server logs may temporarily store IP addresses for security purposes (max 30 days).
Purpose of Processing
We process your personal data for the following purposes:
| Purpose | Legal Basis (nFADP) |
|---|---|
| Responding to demo requests | Consent / Pre-contractual measures |
| Website analytics (aggregated) | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Legal compliance | Legal obligation |
Data Processors
We use the following third-party service providers who may process data on our behalf:
| Processor | Purpose | Location | Data Processed |
|---|---|---|---|
| Infomaniak Network SA | Website hosting and infrastructure | Switzerland (Geneva) | Technical request data, application data |
| HubSpot Inc. | CRM and contact management | USA / EU (Frankfurt) | Contact details from demo requests |
| Microsoft Corporation | Email and productivity (Microsoft 365) | EU (Western Europe) | Business communications |
All processors are bound by data processing agreements ensuring adequate protection of your data.
International Data Transfers
Where data is transferred outside of Switzerland or the EEA, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the Swiss Federal Data Protection and Information Commissioner (FDPIC)
- Processors certified under recognized frameworks
Data Retention
- Demo request data: Retained for 12 months after the last interaction, then deleted.
- Analytics data: Aggregated and anonymized; no personal data retained.
- Server logs: Automatically deleted after 30 days.
Your Rights
Under the nFADP, you have the following rights:
- Right of Access: Request information about the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate personal data.
- Right to Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Right to Data Portability: Receive your data in a structured, commonly used format.
- Right to Object: Object to processing based on legitimate interests.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise your rights, contact us at: support@8Move.com
Changes to This Policy
We may update this Privacy Policy from time to time. The date of the latest revision is indicated at the top of this page. We encourage you to review this policy periodically.
Contact & Complaints
If you have questions about this Privacy Policy or wish to exercise your rights:
Trident Software Sàrl
Rue de l'Industrie 23
1950 Sion, Switzerland
Email: support@8Move.com
You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC): https://www.edoeb.admin.ch