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Healthcare Suite

Complete digital platform for Swiss clinics and medical practices.

Overview

Swiss healthcare organizations operate within a complex regulatory and administrative environment. Clinics and medical practices need to coordinate appointments, staff, billing and patient information while working within Swiss healthcare requirements such as KVG/LAMal and the current ambulatory tariff system based on TARDOC and Ambulante Pauschalen. At the same time, patient data requires careful handling under Swiss data protection and professional secrecy requirements.

The Healthcare Suite brings scheduling, billing workflows, documentation and team coordination into one connected platform. Instead of managing administrative processes across separate calendars, spreadsheets and systems, healthcare organizations can work from a shared operational workflow where appointments, staff responsibilities and billing-related information stay connected.

The suite is designed around the way Swiss practices actually operate. Appointment schedules, staff availability and administrative tasks can be coordinated in one place, while billing workflows can be structured around the applicable Swiss tariff and payer requirements. This reduces the number of manual handoffs between reception, clinical staff and administration and gives the practice a clearer view of what has been scheduled, completed and still requires attention.

Healthcare administration also changes throughout the day. A cancelled appointment, staff absence, rescheduled consultation or billing correction can affect several parts of the workflow at once. Keeping these changes in the same system helps practices update the relevant work without maintaining parallel records across different tools.

Key Metrics

60%

Reduction in admin workload

38,000+

Healthcare facilities in Switzerland

Up to 30%

Staff time lost to admin (avg)

Who It's For

Medical clinics, group practices, outpatient centers, medical networks, and other healthcare organizations operating in Switzerland.

What Problems Does This Suite Solve?

Key challenges that businesses in this sector face, and that this suite is designed to address effectively.

Manual appointment scheduling and staff coordination consume administrative time
Patient, appointment and administrative information is spread across disconnected systems
Swiss billing requirements create additional work when tariff and payer information must be checked manually
Changes to appointments or staff availability require updates across multiple schedules and administrative workflows
Paper-based or fragmented documentation makes it harder to keep records consistent and ready for review
Sensitive patient information needs to be handled within appropriate Swiss data protection and confidentiality processes

Key Benefits

Measurable outcomes and advantages that organizations gain by implementing this integrated suite solution.

One connected practice workflow

Appointments, staff coordination, administrative tasks and billing-related workflows are connected in the same system, reducing the need to move information between separate tools.

Built around Swiss healthcare requirements

The workflow can be structured around Swiss requirements such as KVG/LAMal and the current outpatient tariff environment, including TARDOC and Ambulante Pauschalen.

More consistent billing workflows

Relevant billing information stays connected to the underlying appointment and service workflow, helping administrative teams reduce repeated data entry and manual reconciliation.

Less administrative coordination

Reception, clinical and administrative teams work from the same operational information instead of maintaining separate calendars, spreadsheets and notes.

Better control of sensitive information

Patient-related information remains within the relevant healthcare workflow, supporting more controlled handling of sensitive records and reducing unnecessary movement of information between disconnected systems.

Frequently Asked Questions

Frequently asked questions about the Healthcare Suite suite, covering pricing, setup, and supported workflows.

Yes. The Suite is positioned specifically for clinics, medical practices and healthcare organizations operating in Switzerland, with workflows designed around Swiss administrative and billing requirements.

The workflow is designed around the current Swiss ambulatory tariff environment, including TARDOC and Ambulante Pauschalen introduced from January 2026. The applicable tariff and reimbursement rules can depend on the service, provider and canton.

The suite can structure billing workflows around the relevant Swiss insurance and payer processes, keeping billing information connected to the underlying appointment and service records.

The suite is designed to bring scheduling, team coordination and related administrative workflows into one connected environment, reducing the need to maintain parallel information across multiple systems.

Changes can be managed within the same operational workflow, allowing the practice to update affected appointments and responsibilities without maintaining separate schedules manually.

Healthcare data is subject to Swiss data protection and professional secrecy requirements. The suite is designed to keep relevant patient and operational information within the appropriate workflow rather than requiring unnecessary transfers between disconnected tools.