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Food & Beverage Distribution Suite

Orders, vehicles and delivery operations for food and beverage distributors.

Overview

A perishable catalogue punishes every delay twice: once when the delivery misses its window, and again when the goods come back. A distributor can be running dozens or hundreds of orders across different customers in a single day, each with its own delivery window, opening hours and customer instructions. When those details live in separate spreadsheets, calendars and phone messages, a small change late in the day creates work for the whole dispatch team, and the credit notes at month end are where the cost of every missed window eventually shows up.

The Food & Beverage Distribution Suite covers order through delivery with four connected products. Supply Now lets customers order from their own contract catalogue at any hour, without a phone call. Back Office applies pricing and invoicing rules the same way every time, so credit notes stop being a monthly surprise. Fleet Planner builds routes around opening hours, dock slots and driver shifts, and Driver Pro records what was actually delivered at each stop, with the customer's original instructions still attached.

An order moves through the same sequence end to end: it is placed in Supply Now against the customer's contract terms, Back Office turns it into an invoice-ready record, Fleet Planner slots it into a route around that customer's delivery window and dock access, and Driver Pro carries the job and its instructions to the vehicle. Nothing in that chain needs a phone call once the order itself is in the system.

Distribution days rarely go exactly to plan. A customer requests a later delivery window, a dock is occupied longer than expected, or a return needs to be picked up on the same stop. Fleet Planner can resequence the affected deliveries without rebuilding the day's route from scratch, and Driver Pro keeps the updated instructions with the driver instead of routing the change through a phone call back to the office.

Who It's For

Food and beverage distributors, wholesalers, manufacturers, suppliers, grocery distributors, and other businesses managing recurring delivery operations.

What Problems Does This Suite Solve?

Key challenges that businesses in this sector face, and that this suite is designed to address effectively.

Orders arrive with different delivery windows, customer instructions and service requirements that must reach the right driver
Dispatchers manage large numbers of deliveries across multiple vehicles without a single operational view
A vehicle becomes unavailable and its planned deliveries need to be reassigned without disrupting the rest of the schedule
Changes to orders or delivery times are passed between sales, warehouse, dispatch and drivers through separate channels
Drivers need the latest delivery information without relying on repeated calls or manually updated instructions
A delayed or failed delivery creates additional work for dispatch, customer service and the next stops on the route

Key Benefits

Measurable outcomes and advantages that organizations gain by implementing this integrated suite solution.

Delivery information stays with the order

Customer instructions, delivery windows and other job details remain connected to the delivery throughout planning and dispatch, so the driver works from the same information as the operations team.

Deliveries and vehicles are planned together

Dispatchers can coordinate delivery work with vehicle availability and driver schedules instead of maintaining separate planning lists for orders and fleet resources.

Changes can be handled without rebuilding the day

When an order, delivery time or vehicle assignment changes, the operational schedule can be adjusted while keeping the remaining work visible.

One view of daily distribution operations

Orders, deliveries, drivers, vehicles and schedules are managed in the same workflow, giving dispatchers a clearer picture of what is planned and what still needs attention.

Fewer manual handoffs

Information moves from order to planning to driver without repeatedly copying the same details between spreadsheets, calendars, messages and other disconnected tools.

Frequently Asked Questions

Frequently asked questions about the Food & Beverage Distribution Suite suite, covering pricing, setup, and supported workflows.

Delivery windows and customer-specific instructions stay attached to the relevant delivery throughout planning and dispatch, so the operational team and driver can work from the same job information.

Yes. Deliveries can be planned together with driver and vehicle availability, giving dispatchers a single operational view instead of managing separate vehicle schedules.

The affected deliveries can be identified in the schedule and reassigned as part of the same dispatch workflow, without requiring the entire day's plan to be recreated manually.

The delivery schedule can be updated while keeping the order and its requirements connected to the job, allowing dispatchers to adjust the affected work and see how it fits into the rest of the day's schedule.

Yes. The current job information is available through the driver workflow, so drivers can work from the latest delivery details instead of relying on separate calls or manually copied instructions.

An order is received, its delivery requirements are applied, the delivery is planned with the appropriate vehicle and driver, the job is dispatched, the delivery is completed, and the result moves into the next operational or billing step within the same workflow.