Tobacco & Regulated Products Distribution
How We Help
SupplyNow maintains an authorized-outlet register: unlicensed retailers cannot place orders through any channel, including WhatsApp. Track-and-trace data is captured at dispatch and POD, feeding into compliance reporting. Back Office generates excise-inclusive invoices with audit-ready breakdown.
Industry Challenges
Common obstacles and pain points that organizations in this industry encounter in their daily operations and growth.
Regulatory compliance requires licensed-outlet verification at order capture, unlicensed retailers must not receive tobacco products
EU TPD and national track-and-trace regulations require individual pack serialization and movement records from warehouse to point-of-sale
Illicit trade risk means unauthorized outlets must be automatically flagged and blocked, manual checking fails at scale
Excise duty must be calculated and reflected correctly in invoicing, errors trigger regulatory audits
Frequently Asked Questions
Answers to the most common questions about how 8Move serves the tobacco & regulated products distribution industry.
Every customer record carries a license status field. Orders from unlicensed accounts are blocked at capture, across all channels including WhatsApp.
Serialized units are tracked from warehouse dispatch through POD, generating the movement records required for TPD and national track-and-trace registries.
Back Office applies configurable excise rates per SKU and generates invoices with excise duty broken out separately for audit compliance.
The WhatsApp bot checks outlet authorization status before processing any order, unauthorized accounts receive an automated response directing them to the licensing process.
Movement records, serialization logs, and outlet compliance data are exportable in formats compatible with national regulatory submission requirements.