Pharmaceutical Distribution

How Does 8Move Help?

Every order line in SupplyNow carries the batch number and expiry date from the coverage report through to the POD. DriverPro logs temperature at delivery and captures pharmacist signature, not a generic customer receipt. Returns flow back with reason codes compliant with GDP documentation requirements.

Overview

Pharmaceutical distribution has no tolerance for the kind of paper gap other categories can absorb: every serialized unit needs batch, lot, and expiry traceability that holds up to a GDP inspection, temperature-sensitive stock needs a continuous record from warehouse to the pharmacist who signs for it, and a controlled substance can't leave the warehouse on a driver's say-so alone.

8Move treats traceability, cold-chain documentation, and authorization control as one connected record instead of three compliance checklists kept separately. Every order line in SupplyNow carries its batch number and expiry date from the coverage report straight through to the proof of delivery, so the trace record exists by default rather than being reconstructed for an audit. DriverPro logs temperature at delivery and captures the pharmacist's signature specifically, not a generic customer receipt, and a controlled-substance SKU can be flagged to hold the order until license verification is confirmed, so dispatch never depends on someone remembering to check.

What Challenges Does This Industry Face?

These are the day-to-day problems 8Move is built to solve for teams in this industry.

Batch, lot, and expiry traceability is a regulatory requirement for every serialized unit delivered, paper-based records fail inspections
Cold-chain integrity for temperature-sensitive medications must be documented continuously from warehouse to pharmacist handover
Returns management must comply with GDP (Good Distribution Practice) standards, including reason codes and destruction records
Controlled substances require additional authorization checks before dispatch, these cannot rely on manual verification
Destruction records for rejected or expired stock need the same batch-level detail as a delivery, but are often tracked in a separate process that doesn't connect back to the original order line

Frequently Asked Questions

Answers to the most common questions about how 8Move serves the pharmaceutical distribution industry.

Temperature logs, batch traceability, reason-coded returns, and pharmacist POD signatures provide the documentation chain required by GDP.

Batch and serial numbers are attached at order line level and carried through the pick list, delivery manifest, and POD, creating an end-to-end trace record.

Controlled substance SKUs can be flagged to require license verification before dispatch, the order is held until the authorization is confirmed.

Returns are captured with reason code, batch number, and quantity. They flow back to the warehouse as a tagged return with full documentation for regulatory record-keeping.

DriverPro runs without internet: delivery records, temperature logs, and POD captures queue locally and sync when connectivity returns.

A destruction-flagged batch keeps its reason code and batch number through to a destruction record, so the audit trail covers what happened to that stock instead of ending at the return.

Yes — the authorization check is tied to the specific SKU flagged as controlled, so only those order lines are held for verification while the rest of the order dispatches normally.