Distribution — East Africa
How We Help
Back Office reconciles M-Pesa and mobile money collections alongside COD, the daily cash report covers all payment types in a single view. Fleet Planner handles mixed urban and rural routes in a single dispatch wave. SupplyNow's WhatsApp bot can be configured for Swahili-language ordering.
Industry Challenges
Common obstacles and pain points that organizations in this industry encounter in their daily operations and growth.
M-Pesa and mobile money payments are standard in Kenya, distributors who cannot reconcile mobile money alongside cash fall behind in collections
Nairobi's expanding city boundaries require route planning that covers both dense urban routes and longer peri-urban and rural routes in a single wave
Swahili-language communication is expected for field reps and customer-facing tools, English-only systems create unnecessary friction
East African FMCG growth is driven by young urban consumers shifting to packaged goods, distributors need to onboard new SKUs quickly
Frequently Asked Questions
Answers to the most common questions about how 8Move serves the distribution — east africa industry.
Back Office records M-Pesa reference numbers at collection and reconciles mobile money receipts against invoice values in the daily AR close.
The bot can be configured for Swahili-language ordering, retailers text in Swahili and receive order confirmations in Swahili.
Fleet Planner builds a single dispatch wave covering both high-density urban stops and longer rural routes, route time and distance are balanced across the driver pool.
New SKUs are added in Back Office and available across all channels immediately, pricing rules and catalog visibility are configured per customer segment.
8Move onboarding includes local implementation support. The pilot phase (4–6 weeks) is supported by a dedicated implementation team.