Question 1

What is 8Move?

Accepted Answer

8Move is an AI-powered software factory created by Trident Software Sàrl. We build modular enterprise applications that combine into industry-specific suites for healthcare, logistics, field services, and B2B supply.

Question 2

How does the "Goal-In, Outcome-Out" model work?

Accepted Answer

You define a high-level business goal — like "reduce fleet fuel costs by 20%" or "digitize patient intake" — and we deliver a fully configured, ready-to-use software solution. Our AI factory assembles the right combination of products and configures them for your industry.

Question 3

Is 8Move available outside of Switzerland?

Accepted Answer

Our primary focus is Switzerland, with products optimized for Swiss regulations (labor law, healthcare, transport). However, our core products work internationally, and we support 6 languages including Arabic for Middle Eastern markets.

Question 4

How long does implementation take?

Accepted Answer

Typical deployments take 2-4 weeks for a single suite. This includes initial configuration, data migration, user training, and go-live support. Complex multi-suite deployments may take 6-8 weeks.

Question 5

What kind of support is included?

Accepted Answer

All plans include email support with response within 24 business hours. Professional plans add priority support with 4-hour response. Enterprise plans get a dedicated account manager and phone support.

Question 6

Can I try 8Move before committing?

Accepted Answer

Yes — we offer a personalized demo where we configure the platform for your specific use case. Contact us to schedule a free demo with your real data.

Question 7

Is my data secure?

Accepted Answer

Yes. All data is stored in Swiss data centers (Neon PostgreSQL with Swiss-region endpoints). We comply with GDPR, Swiss nFADP, and implement SOC 2 Type II controls. Data is encrypted at rest and in transit.

Question 8

Can 8Move integrate with our existing tools?

Accepted Answer

Yes — SyncBridge provides 200+ pre-built connectors for ERP (SAP, Abacus, Bexio), CRM, accounting, telematics, and more. Custom integrations can be built with our visual API builder.

Question 9

Do you offer custom development?

Accepted Answer

Yes. Enterprise plans include custom feature development. Our AI factory model means custom features are built faster and more cost-effectively than traditional development.

Question 10

What languages does 8Move support?

Accepted Answer

The platform supports English, French, German, Italian, Spanish, and Arabic — covering all Swiss official languages plus international markets.

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