8Move
8Move
/Products Guide/
Transfer BookingTransfer Booking
Funzione principale

Dashboard dispatcher

Il centro di comando operativo — gestisci prenotazioni, assegna autisti, monitora stati.

computerWeb

Booking Management

Filtering & views

  • filter_listSmart filtersDate, status, segment, vehicle class, driver, route, customer
  • searchQuick searchFind by booking reference, passenger name, or phone number
  • sortSortable columnsPickup time, status, price, distance, driver
  • view_agendaViewsList view, timeline view (Gantt), and calendar view
  • downloadExportCSV, PDF, or direct sync to BackOffice

Quick actions

  • person_addAssign driverAssign or reassign driver
  • editModify bookingChange pickup time, vehicle, or extras
  • cancelCancelWith reason and automatic passenger notification
  • content_copyDuplicateUseful for recurring transfers
  • chatMessageSend to passenger or driver
dispatcher-dashboard↗ Open

Driver Assignment

Manual assignment

  • listAvailable driversListed with distance to pickup, current status, and rating
  • directions_carVehicle class filterOnly show drivers with the right vehicle
  • scheduleConflict warningAlert if driver has overlapping bookings
  • drag_indicatorDrag-and-dropAssignment in timeline view

System-suggested assignment

  • smart_toyRanked suggestionsSystem ranks available drivers by proximity, rating, and schedule fit
  • thumb_upOne-click confirmDispatcher reviews and confirms the suggestion
  • swap_horizOverrideReassign to a different driver at any time
driver-ride-detail↗ Open

Status Tracking

StatusMeaning
PendingBooking received, awaiting confirmation
ConfirmedBooking accepted, driver to be assigned
En route to pickupDriver is heading to pickup location
Arrived at pickupDriver is at the pickup point waiting
In progressPassenger on board, trip underway
CompletedPassenger delivered, trip closed
CancelledBooking cancelled by passenger or operator
No-showPassenger did not appear at pickup

Live Map View

  • my_locationReal-time GPSUpdated every 10 seconds via Driver Pro
  • paletteColor-coded markersGreen (available), blue (en route), orange (on trip), grey (offline)
  • pin_dropPickup pinsUpcoming pickup locations shown as destination pins
  • routeRoute overlayActive route showing driver path to pickup and destination
  • layersFiltersBy vehicle class, segment, or status
  • fullscreenFull-screenFor operations rooms with multiple monitors

Auto-Dispatch

co_present

Co-Pilot Mode

System ranks drivers, dispatcher sees suggestions, one-click confirm, all assignments logged for audit.

smart_toy

Autopilot Mode

Instant automatic assignment, driver notification with accept/decline window, auto-escalation to next driver if declined.