How does 8Move enforce licensed-outlet restrictions at order capture?

Every customer record carries a license status field. Orders from unlicensed accounts are blocked at capture — across all channels including WhatsApp.

Does 8Move support EU track-and-trace requirements?

Serialized units are tracked from warehouse dispatch through POD, generating the movement records required for TPD and national track-and-trace registries.

How is excise duty calculated in distribution invoices?

Back Office applies configurable excise rates per SKU and generates invoices with excise duty broken out separately for audit compliance.

Can unauthorized outlets be blocked when ordering via WhatsApp?

The WhatsApp bot checks outlet authorization status before processing any order — unauthorized accounts receive an automated response directing them to the licensing process.

What reporting does 8Move provide for regulatory submissions?

Movement records, serialization logs, and outlet compliance data are exportable in formats compatible with national regulatory submission requirements.

Tobacco & Regulated Products Distribution

كيف نساعد

SupplyNow maintains an authorized-outlet register — unlicensed retailers cannot place orders through any channel, including WhatsApp. Track-and-trace data is captured at dispatch and POD, feeding into compliance reporting. Back Office generates excise-inclusive invoices with audit-ready breakdown.

تحديات القطاع

Common obstacles and pain points that organizations in this industry encounter in their daily operations and growth.

Regulatory compliance requires licensed-outlet verification at order capture — unlicensed retailers must not receive tobacco products

EU TPD and national track-and-trace regulations require individual pack serialization and movement records from warehouse to point-of-sale

Illicit trade risk means unauthorized outlets must be automatically flagged and blocked — manual checking fails at scale

Excise duty must be calculated and reflected correctly in invoicing — errors trigger regulatory audits

الأسئلة الشائعة

Answers to the most common questions about how 8Move serves the tobacco & regulated products distribution industry.