How does 8Move create an auditable record of COD collection?

DriverPro records the collected amount, customer signature, GPS coordinates, and timestamp at handover. This record is immediately visible in Back Office — no waiting for the driver to return.

How are COD disputes resolved with digital evidence?

The collection record in DriverPro — signature, amount, timestamp, GPS — is the evidence. Disputes are resolved by presenting the digital record rather than relying on memory.

Can finance see collected COD before drivers return to depot?

COD collection records sync in real time — finance sees the running total as routes close throughout the day.

How does 8Move block COD delivery to over-credit customers?

Credit status is checked before the load plan is finalized. Credit-blocked accounts are flagged in the dispatcher's action queue — trucks do not load for them.

Does 8Move support partial COD collection at delivery?

DriverPro allows recording of partial collection with a reason code. The shortfall is tracked as an outstanding balance against the customer account.

Cash-on-Delivery Distribution

كيف نساعد

DriverPro captures COD collection at handover — customer signs on screen, amount entered, timestamp and GPS recorded. Finance sees collected COD live as routes close. The coverage report flags credit-blocked accounts before dispatch so trucks never load for blocked customers. Back Office reconciles COD against AR daily.

تحديات القطاع

Common obstacles and pain points that organizations in this industry encounter in their daily operations and growth.

COD creates a daily reconciliation burden — cash collected must match dispatch records, and shortfalls require time-consuming investigation

COD disputes are frequent — without a digital record of collection, customer claims and driver claims cannot be resolved with evidence

Finance cannot see collected COD until the driver returns — the gap in AR visibility lasts hours

Credit-blocked customers should not receive COD delivery — but if the dispatch system does not enforce this at loading, trucks carry goods to blocked accounts

الأسئلة الشائعة

Answers to the most common questions about how 8Move serves the cash-on-delivery distribution industry.